Client Testimonials

I would like to thank Eric and his team for doing a stellar job on our floor tile and fireplace redo. I do a lot of construction work and I know what a good tile job looks like. These guys excelled! The job was to re-tile the floor in the whole house except for two of the four bedrooms. Also Eric remodeled the fireplace by squaring up the opening and putting stone ledger panels from floor to ceiling. Here are some of my comments:

1. Since the existing flooring was saltillo, the removal was tough but somehow Eric kept the place clean enough for us to remain in the house by isolating areas and keeping the worksite very clean.

2. The new tile install looked great! Nice, even, small grout lines. Attention to detail was paid in areas where there were changes in elevation and at the entrance. All the new tile was carefully installed so it was flat and precisely cut around door jambs.

3. The fireplace turned out beautiful. Much care was taken in cutting and installing the ledger stone panels, but also installing the vein cut travertine on the base of the fireplace. It was nicely done with carefully polished, radiused edges, and nice mitre joints at the edges of the bench.

4. Eric bent over backwards to answer questions and respond to our special requests. Also the team was always prompt and worked steadily until the job was done.

In summary, I would highly recommend Eric for any of your tile needs! We are happy we finally did this remodel. It makes the house look updated and beautiful. Eric made this construction experience really easy to tolerate.

John Smith

My wife and I had terrible luck with some renovations that we were wanting to do in our den. The first contractor turned out not to be licensed, and he ended up not knowing how to do nearly everything he claimed he could. The result was an uneven concrete floor, with points as high as one inch above the rest of the floor. After many headaches, we were unable to find anyone willing to fix what had been done. One or two would say they could fix it, and then back out less than a week before the job was set to begin.

Eric was recommended by another contractor, and right off the bat displayed amazing customer service, professionalism, and above all, treated me and my wife with respect. He was able to get in and start the job in a reasonable amount of time, and finished quickly as well. He made me and my wife aware of each step he was taking, and was open about the very reasonable costs. Once the work was finished, he called me home to inspect it. It was perfect. He took something too complicated for most contractors to even attempt, and made it simple, even pain-free for us. I wouldn’t hesitate to recommend Eric to anyone in need of a contractor, and I can’t say enough about his outstanding customer service.

Jeremy Rains

Working with Eric and his team on a large tile installation in our home was a great experience from start to finish. He did a total demolition of most of the flooring in our home and installed large rectangular tiles throughout. He also installed plank style tiles on the walls surrounding a bathtub. The work he did was exceptional and the outcome was beyond what we expected. In addition, Eric made the process totally stress free. He was always available to answer any questions we had, and took care of our home and belongings as if they were his own.

Donna and Ira Leavitt

Eric was our contractor on three large jobs at our home. He did a tumbled travertine subway tile backsplash in our kitchen, a complete fireplace redo with stackstone and raised hearth, and a custom stackstone BBQ island/bar on our patio. In all his projects the area was kept clean, the work was done expertly and the results were beautiful! We even trusted him to access our home to do the work while we were on vacation without the slightest concern! Eric is courteous, professional and really listens to what it is you are looking for. We would not hesitate to recommend him to friends and family or to anyone looking for top-notch work with beautiful results!

Cara

Eric did a wonderful job rehabbing my kitchen counter and guest bath. He is efficient, creative, and very professional. His finishes are perfect. I will ask him to do other projects in my house.
Norma Armstrong

I am totally happy with my floor that Eric put in my house. It is done perfectly. Having them in my house was a pleasure, as well. They made it as comfortable and livable as possible during the six day installation. I highly recommend Eric and his expertise and attention to detail that he puts into his work.
Mary Ann Brewer

My experience working with Eric and his team at Distinctive Custom Designs was absolutely wonderful. I couldn’t have asked for a better outcome. From the first visit to bid the job to the final touches Eric’s attention to detail was remarkable. The entire crew were very pleasant and respectful and they kept my home clean and organized as they worked. If you are looking for professionalism along with true craftsmanship look no further.
A. Jacoby

During May of 2016 Eric Presnar took on the job of fixing most of the flooring in a house I bought in Tucson.  We gradually discovered that 75% of the flooring in  the house had been covered with  TWO layers of ceramic tile.  The top layer was peeling off!!! As we explored more,  Eric suggested removing segments, and re-attaching the top layer correctly.

Eric was always concerned with fixing the problem in the most expeditious and economical way, yet explaining to me the possible consequences of patch repairs.  We finally agreed to remove all tile in close to 1600 sq. feet of the house and begin anew.  I watched at every stage and noticed how meticulous and detailed his work was.  He is extremely disciplined and organized.  Salvaged tiles were always cleaned on all sides (removing old grout and adhesives), placed in neat little stacks.  And the same for all the new tiles brought in.  The demolition work was enormous, and dusty but he took great pains to keep walls and all areas very clean, by papering half of the walls up to 4 feet from the ground, in order to minimize clean up for the painters who came after.

Eric and crew began work at 5:00 a.m., and many days worked into the night.  He kept to the promised scheduled, was always courteous, polite, and very patient with my questions and fears about mounting costs.  Once we agreed on a price, he never varied from it.  I will forever be grateful for Eric’s work, his professionalism, and for the very polished finished work he delivered.  Grout lines were always aligned, grout was sealed to last for decades (using a permanent stain applied to the grout.  Border floor moldings were removed, salvaged to perfection and re installed as new work!!!

You will be a winner if you choose to work with Eric.  He is a top notch professional, and master of his trade!

Edward F. Elias

I have a small remodeling company which focuses mainly on kitchens and baths. Eric Presnar is the only person I will use for tile, wood flooring, or decorative rock. In the eight years we have worked together he has never disappointed me or a client.

Eric is meticulous and takes great pride in his work.  I like to have the client work with him on the design stage of the project. His experience and extensive knowledge allow him to offer suggestions and ideas to help the owner decide on a design or he can give them a couple of options to choose from.

Eric understands timelines and sets realistic ones and will do what it takes to meet them. He has a professional crew that will come in, set up, do the work and leave the site cleaner than they found it.

I have yet to have a client that hasn’t loved the work Eric has done or Eric himself. I get a lot of repeat work and a big part of that is due to the quality of Eric’s work. As I said at the beginning there is no one else I would use.

Sheridan Moore

Eric Presnar’s tile work is excellent and we would highly recommend him for any tile job you have. Eric updated and remodeled both of our bathrooms a year ago, so we have had time to inspect and live with his work; it has stood the test of time and still looks wonderful. He is a perfectionist and his attention to detail is displayed everywhere. Not only is he a careful, neat and clean worker, but he also listens to his customers carefully and gives them exactly what they ask for.

Finally, Eric is an artist, with a good understanding of matching colors and shapes to make a pleasing composition. If he bids on a job, you know it will be done expeditiously and to your satisfaction.

Mike S.

I called Eric and he promptly came over and gave us a very competitive price to replace the carpet with laminate flooring in our three bedrooms.Eric and his workers were very prompt and conscientious.Eric exceeded my expectations by returning some flooring that we exchanged for a different color.This is an example of going beyond the call of duty.For these reasons, I highly recommend Eric.
Richard Blanco

Eric takes a special approach to your needs. He is very particular about his work and isn’t happy unless you are. His knowledge is superior and will carefully explain every part of the process. I was so happy with his work and will be hiring him for future projects. I highly recommend Eric for your flooring needs. You can’t go wrong with him. He was recommended by a family member and I would recommend him to my friends and neighbors.
Ron Hertzog

In my 45 plus years in the floor covering business, I’ve had the privilege to work with many excellent installers. Eric Presnar is at the top of that list. His commitment to excellence is unsurpassed! Not only in his excellent workmanship, but Eric’s attention to every detail of the job gave me peace of mind knowing I would always have a happy customer when he was doing my work.

I knew he’d be on time, finish in a timely manner, leave a clean job site and a very happy customer! Eric has the integrity we all want in the people we work with, but so often find missing these days. He’s the best example of old world ‘craftsmanship’ we are all looking for. Eric will not disappoint you. I can say this with confidence, having worked with him nearly 30 years. Eric is the man for the job!

David Parker

I am skeptical when it comes to my kitchen. I love to have friends and children’s friends over for activities; therefore, a nice looking and functional kitchen is important to me. David, Eric’s accountant asked me to talk to Eric. I have 3 contractors priced out my kitchen. Eric was not the cheapest one; however, he was the most passionate one of what he does.

For a couple of weeks, I got to see how Eric and his team working day in and day out; how they were meticulously working together in some difficult places. The visibility of him frequently on the job site leading, and his credibility of his work, he has my completely trust in business. I would not hesitate to referral him to my friends and families. In fact, Eric has been a great help with my rental units as well.

Katrina Jean-Oase

Eric has tiled three of our bedrooms as well as popping up the tile in the hallway and replacing that as well. He’s very professional, communicates well so that there are no misunderstandings, and finishes in a very timely manner, leaving the house as clean as it was when he started. His cuts are precise, and he takes his time to do a literally perfect job. I’m very impressed with his work and would highly recommend him.

Paula Behrman

Eric replaced my floors and fireplace in early May 2018. I delayed the renovation for 18 months because I was not confident I had a contractor who was highly competent, produced high quality work, and would commit to a specific time table. I found Eric and it has been a superb experience working with him and his team. I knew that the process of taking out my old floors was going to be very messy. I needed my house to be well taken care of through that phase. Eric did just that – even exceeding my expectations. I left town for most of the renovation. When I returned, I was truly stunned by how clean and well taken care of my house was. The attention to detail was high quality and perfect. The result is stunning and I am thrilled. Don’t hire anyone else, even if you have to wait to get on Eric’s calendar!

Martha Gilliland

I had seen the job Eric and his crew had done installing new wood floors in my neighbors home in Sonora Del Webb. I was impressed with the meticulous manner in which he removed the existing baseboards, marking each piece so that they could be properly replaced after the floor was installed. After seeing the finished product, I was sold, and immediately contracted him and his crew to install new wood flooring in one of my bedrooms. I was not disappointed. They showed up on time, worked their magic, and cleaned up afterwards. Their attention to detail and customer satisfaction is unparalleled in this day and age. They are true craftsmen. I highly recommend them to anybody looking to have flooring installed professionally and at a fair price.

Marc Lomas

Over the course of three years, Eric Presnar was part of major renovations of our house, including floors, kitchen and three bathrooms. He did wood and laminate flooring, an intricate stone and glass mosaic backsplash, and two different tile shower/bath surrounds. Eric is not only reliable, meticulous and reasonably priced, but he knows how to really listen to what you want, while using his own technical and artistic expertise to help guide you. It was a pleasure to work with Eric and all his crew. They show up on time, are clean and quiet, and they bring in a beautiful job for the price they bid. We cannot recommend Eric highly enough, except to say that we have repeatedly referred him to our closest friends.
Casey and Aimee Smythe

My husband and I have a house full of children, five sons and one daughter. When it came time to replace the downstairs flooring in our home, we had several expectations for the installation contractor. First, it had to be done by a licensed and insured professional. Secondly, the job had to be of high quality. Thirdly, the flooring had to be durable to support our rough and tumble boys. Lastly, we wanted our floors to look beautiful.

We were both completely satisfied by the entire job Eric’s company did. Eric was very meticulous and the finished product went beyond just laying tile. Eric’s crew moved the furniture, painted the floorboards and re-caulked the bathroom floors. We love our floors and the maintenance is a cinch!

Laura and Jimmy Davis Jr.

Eric Presnar is a craftsman and an artist at heart. He has redone floors in our master bedroom (carpet to wood) and bathroom (carpet to porcelain) and in our living and dining area (carpet to wood). He has also painted large sections of our home.  The flooring we chose for our living/dining area was multiple lengths and widths with varied wood markings in the hickory. It was a difficult floor to lay, and Eric patiently hand selected each board to take advantage of the different size boards and to showcase the beautiful patterns. The floor is spectacular.

The same is true for our bedroom and bathroom, every time I walk in those rooms, I love the flooring all over again. We are so pleased with his work that we have asked him to travel to our second home at the beach in Florida, and re-do all of those floors and repaint the entire home. You may wonder why we don’t use local workers, and I’ll tell you. Because Eric is so completely trustworthy and because he is as meticulous, if not more meticulous than we would be if we did the work ourselves. It’s one thing to choose flooring and paint and have someone just do it. It’s another thing to choose flooring and paint and have an artist create a beautiful space for you.

Eric is that artist. Now that we know that, he is our choice for all of our work. Finally, Eric is just a great human being. He is caring, polite, and always checks to make sure he is doing exactly what you need done. He insists on keeping the work areas clean and when he leaves, there is generally no clean up left to do. If you want work that is high quality and impeccably executed, Eric Presnar is the man for you!

Maria Menconi and Allan Lyon

Eric was recommended to me, so I called and he came out on his day off, and it’s a long way out where we live 30 miles from town,to look over my floors and take measure my floors and give me an estimate, the estimate was reasonable, we hired him and him and his guys did an awesome job installing my floors and removing what tile I couldn’t on the step down it the sunken game room, they are well mannered and clean, always cleaned up for the day even stayed late, the attention to detail was superb, they said it would take 3 days and it took 3 days the estimate was right on. The floors are beautiful, I’m highly satisfied and if I need and more wood flooring work I will not hesitate to call.
Roxanne Sproul

When I decided to have laminate flooring installed in my living area and den, a friend recommended Eric. He immediately responded to my inquiry and went out of his way to help me pick the correct color and quality of flooring. We agreed on a schedule, they arrived promptly, and finished as scheduled. They were professional, friendly, courteous, and tidy. I hope to change the flooring in my bedroom next year and Eric will be the first and only person I will call.
Linda Pankoff

Eric did an absolutely beautiful job of tiling the entire first floor of our home. It was a big decision as we were very unhappy with our polished concrete flooring and wanted to be sure we made the right choice to replace it. Eric came out and did an estimate. When he was looking at our layout he recommended that we might want to consider having tile installed on the diagonal – something we had not even thought about. The diagonal layout turned out even better than we could have imagined and made our space look much larger and more open. I had to call him a few times during the decision making process for advice and sanity checks as to the size and texture of tiles we were considering and he was always quick to respond with advice, but left the final decisions up to us. When it was time to start the work he and his team made sure that the old concrete layer was removed and the surface was prepped properly for the tile.

Once the first run was installed, we knew we’d made the right choice! All the work was done in a very timely manner and Eric updated me daily on the progress. I’ve never had a home service provider more concerned that things were clean and that we were happy. I’ve recommended him to several friends and all have been thrilled with the work he’s done for them

Martha Herlocker

My wife and I had every expectation exceeded in our dealings with Eric. The work was done beautifully, professionally, and economically. Eric and his crew went above and beyond in all aspects of the project. One thing we appreciated was the thorough communication in each phase of our project. Our floor is beautiful.

Mike Begley

Ready for your new custom floor? Contact Us today for a free estimate

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